Contact
There is no ticket portal and no chatbot in front of this. Pick the address that matches what you need and say enough in the first message that the reply can be useful, rather than a request for the details you already have to hand.
Sales and volume
Enterprise covers 10,000+ locations or custom requirements. Share your rough location count, data shape and required behaviour so volume, seats, support, integrations and engineering can be scoped around your needs.
Include: A rough location count and the site it would go on.
Help
Import problems, a map key that will not connect, an embed that shows nothing on the published page, or anything about billing on an existing account.
Include: The account email and the public URL of the page with the embed on it.
Feature requests
We publish what we have not built rather than hiding it, and requests are part of how the next thing gets chosen. This is not a promise of a date.
Include: What you are trying to do, not only the feature name.
Privacy and data
Requests under GDPR or UK GDPR, questions about what the widget collects from your visitors, or a data processing agreement.
Include: The account the request concerns, so it can be verified before anything is actioned.
Probably faster
The questions that arrive most often have answers on the site, in more detail than an email would give you and available right now.
The trial is the full product with your own locations in it, which answers more than a sales call usually does. No card to start.